FAQ
Frequently Asked Questions
What types of products do you sell?
We offer a wide range of fresh and frozen products including:
● Fresh meat (beef, lamb, goat, etc.)
● Poultry (chicken, duck, etc.)
● Fish and seafood (prawns, squid, crabs, fillets, etc.)
● Fruits and vegetables (local and imported)
● Processed meat products (sausages, meatballs, marinated cuts, etc.)
Do you supply to both wholesale and retail customers?
Yes. We serve both wholesale clients such as restaurants, retailers, and caterers, as well as individual customers looking to purchase in smaller quantities.
How do I place an order?
You can place an order by:
● Visiting our retail outlet
● Calling or messaging our customer service team
● Ordering through our official email
Do you offer delivery services?
Yes, we offer delivery services for both wholesale and retail customers. Delivery terms may vary depending on order size and location.
Is there a minimum order requirement for wholesale purchases?
Yes, there is a minimum order quantity for wholesale orders. Please contact our sales team for more details based on your needs and location.
How do you ensure freshness and food safety?
All products are handled in temperature-controlled environments and stored according to strict hygiene standards. We conduct regular quality checks and ensure timely delivery to maintain freshness.
Do you accept bulk or standing orders for businesses?
Absolutely. We support bulk and recurring orders for restaurants, food service companies, retailers, and more. Custom supply agreements are also available.
Do you import or source locally?
We do both. We source fresh local produce and meat from trusted local farms, and also import select premium items to meet diverse customer demands.